Write to support
If something is broken, unclear, or behaving differently than expected.
[email protected]Support
Need help with setup, privacy, or your reflections?
The best way to reach us is by email. GoodUp is maintained by a small team, and every message is read by a person.
GoodUp is maintained by StatGazer LLC.
We usually reply within 1-2 business days.
Privacy questions
For questions about local storage, reminders, and how your data is handled.
[email protected]Common answers
Language, reminders, reflections, Family Circle, export, and reset are below.
Go to FAQFAQ
Common questions
How do I change the app language?
Open Settings in the app, tap Language, and choose English, Russian, or Yiddish.
Where is my data stored?
Your data is stored locally on your iPhone and is not sent to GoodUp servers. If you choose to share or export something, the app or service you select handles the copy you send.
What is a weekly reflection?
A short, private space to look back on your week. It stays on your device and is never shared.
How do I set up Family Circle?
Open Family Circle from the main screen and follow the steps. Each member uses their own device.
Can I export my history?
Yes. Go to History, tap Export, and choose CSV or plain text.
How do reminders work?
Reminders are local notifications on your device. There is no remote push server involved.
How do I reset all data?
Go to Settings → Reset All Data. The action is permanent.
If the answer isn't here, it's better to write directly.
On a static site, email is more reliable than a pseudo-form, so support here stays simple and honest.
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